FAQs


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FAQs

How can I pay my order ?

Our payment term are: T/T Transfer,west union,Alibaba secure payment,Paypal.

Can I print my own Logo on your products?

Yes, The Logo can print on the unit, MOQ 200pcs.

Can I customized package ?

Yes,If your order quantity can meet our request.MOQ 500pcs.

How is your Quality Control system ?

We have strictly quality control system including IQC, IPQC, OQC procedures.

What’s your methods for delivery ?

1. Courier: Fedex/DHL/UPS/TNT/EMS.

2. By Air/ yb sea for bulk goods.

How long is the delivery time?

It depend on order quantity, normally, sample can send out within 24 hours; under 10k pcs, will take 20days for production.

Do you provide OEM service ?

Yes,we provide OEM service .

How long is your products quality?

We offer 1 year warranty .If any defect, we will replace with new watches and take shipping charge.

What’s your minimum order quantity ?

NO MOQ

What’s the certificates you factory have ?

For Factory: ISO 9001,

For Products : BQB,FCC,CE,ROHS,Reach,MSDS,UN38.3

Are you original manufacturer ? can you provide SDK/API?

Yes, we are original manufactuer of all Fitpolo items, and the owner of fitpolo brand. We can provide free SDK/API.

Do you have R&D team ?

Yes, 34 engineers R&D team.

How is your production ability ?

200k pcs per month.

Our advantage

A. Original manufacturer

B. over 17 years electronics line produce experience

C. 8000 Square meters factory area

D. Self-developed hardware and software.

E. Full time engineers are responsible for product feedback within 24 hours.

How many staffs you have in your factory ?

250 employees.

Smart Wristband
Fitpolo H701
Fitpolo H705
Fitpolo H706
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86-75523573370

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4F, Building 2, Guanghui Technology Park, Mingqing Rd, Longhua, Shenzhen, China

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