1. General Shipping Information:
1) We will arrange the shipment every Wednesday. （For orders which we will ship from amazon EU/US/JP/MX/UK warehouse, the shipment will be arranged in 12Hours. ）
2) We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.
3) Shipments subject to carrier performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control.
4) In addition to transit time, there may be processing time.
2. What countries do you ship to?
|Dispatches From Local Warehouse in EU/US||Freight||Shipping Time|
|Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Slovenia, Spain, Sweden, United Kingdom, United States, Canada, Japan, Mexico，Netherlands||FREE||3 - 5 Business Days|
|Greece, Romania||FREE||20 - 25 Business Days|
|Dispatches From Local Warehouse in Asia||Freight||Shipping Time|
|Hong Kong, Macau||FREE||4-7 Business Days|
|South Korea, Taiwan||FREE||4-7 Business Days|
|Malaysia,Singapore,Vietnam,Thailand,Philippines，New Zealand,Australia, Norway, Switzerland, Luxembourg, Serbia, Israel,Croatia||4USD||10 - 15Business Days|
|Saudi Arabia,United Arab Emirates, Saudi Arabia, Kuwait,Pakistan, Turkey, Dubai, Jordan, Iran, South Africa, Chile, Brazil, Argentina, Chile, Peru, Colombia||5USD||14 - 17 Business Days|
- For Brazil, pleasekindly leave your TAX ID when filling in the shipping information.
3. Free Shipping Restrictions:
The free shipping offer is limited to standard ground shipping and is valid only in the countries covered by Amazon US/EU/CA/MX/JP's logistics. Shipments are subject to the carrier on-time performance and availability. Subject to change without notice.
4. How Can I Track My Order?
If you have a fitpolo account you can view your order's status under the "My Orders" tab of your account page https://fitpolo.net/account. If you do not have an account you track your order at 17track.net. You will need your order number and contact email on hand.