1. General Shipping Information:
1) We will arrange the shipment every Wednesday. (For orders which we will ship from amazon EU/US/JP/MX/UK warehouse, the shipment will be arranged in 12Hours. )
2) We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.
3) Shipments subject to carrier performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control.
4) In addition to transit time, there may be processing time.
2. What countries do you ship to?
Dispatches From Local Warehouse in EU/US | Freight | Shipping Time |
Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Slovenia, Spain, Sweden, United Kingdom, United States, Canada, Japan, Mexico,Netherlands | FREE | 3 - 5 Business Days |
Greece, Romania | FREE | 20 - 25 Business Days |
Dispatches From Local Warehouse in Asia | Freight | Shipping Time |
Hong Kong, Macau | FREE | 4-7 Business Days |
South Korea, Taiwan | FREE | 4-7 Business Days |
Malaysia,Singapore,Vietnam,Thailand,Philippines,New Zealand,Australia, Norway, Switzerland, Luxembourg, Serbia, Israel,Croatia | 4USD | 10 - 15Business Days |
Saudi Arabia,United Arab Emirates, Saudi Arabia, Kuwait,Pakistan, Turkey, Dubai, Jordan, Iran, South Africa, Chile, Brazil, Argentina, Chile, Peru, Colombia | 5USD | 14 - 17 Business Days |
- For Brazil, pleasekindly leave your TAX ID when filling in the shipping information.
3. Free Shipping Restrictions:
The free shipping offer is limited to standard ground shipping and is valid only in the countries covered by Amazon US/EU/CA/MX/JP's logistics. Shipments are subject to the carrier on-time performance and availability. Subject to change without notice.
4. How Can I Track My Order?
If you have a fitpolo account you can view your order's status under the "My Orders" tab of your account page https://fitpolo.net/account. If you do not have an account you track your order at 17track.net. You will need your order number and contact email on hand.